Queued /Failed Emails

This option allows the user to find out scheduled emails and Emails which didn’t get delivered. These emails  can be Notification Email, Ticket Assignment etc. Users can Send them again, find out details or delete them.

Follow the steps below to view your Queued/ Failed Mail

  1. On Home page click on Setup under
  2. On Setup menu select Queued/ Failed Mail under My Setup.

3.  This page contains a list of Queued emails and Failed emails.

4.  Click on  to Send a Queued Email.

5.  Click on to see Failed Message Detail.

6.  Click on to Delete a failed Email.