This option allows the user to find out scheduled emails and Emails which didn’t get delivered. These emails can be Notification Email, Ticket Assignment etc. Users can Send them again, find out details or delete them.
Follow the steps below to view your Queued/ Failed Mail
- On Home page click on Setup under
- On Setup menu select Queued/ Failed Mail under My Setup.
3. This page contains a list of Queued emails and Failed emails.
4. Click on 
to Send a Queued Email.
5. Click on
to see Failed Message Detail.
6. Click on
to Delete a failed Email.